Cancellation Policy

Cancellation Policy

Cancellation Policy

Pure Skin Salon and SPA is a busy full-service salon and spa.  As such, the following cancellation policy applies to all clients:

  1. All bookings will require a credit card to hold the appointment.
  2. In the event a client cancels their appointment within 24 hours of the scheduled appointment time or is a “No Show” for their appointment, a 30% fee of the full service will be charged to the card on file .
  3. For first time clients who have a ‘Groupon’ voucher and cancel their appointment within 24 hours of the scheduled appointment time or is a “No Show” for their appointment, our staff will redeem the ‘Groupon’ voucher.  This will result in forfeit of your Groupon voucher.
  4. For Pure Skin Subscription Members who cancel their appointment within 24 hours of the scheduled appointment time or is a “No Show” for their appointment, our staff will redeem your scheduled member service for that appointment.

We appreciate your understanding and we hope to see you soon!

Sincerely,

Pure Skin Salon and SPA Management

Contact us

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We hope you have seen our wide range of spa and salon services. If you have any questions or would simply like to speak to someone please feel free to email us at reception@pureskinandspa.com or give us a call at 201.644.7447.

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